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ISO CERTIFICATION
ISO registered AFlame Fire Services Ltd have successfully gained the BS-EN-ISO 9001-2008, and also BS-EN-ISO 14001:2004 accreditation. This accreditation is awarded to businesses that are successfully audited by showing that all of their systems and procedures are controlled and monitored.
WHAT IS IT?
ISO 9001:2000 is an international standard that gives requirements for an organisation’s Quality Management System (QMS). It is part of a family of standards published by the International Organisation for Standardisation. It applies to the process that influence the quality of service the department delivers, in other words, the way it accomplishes its work and meets the customers’ requirements.
WHO BENEFITS AND HOW?
Case studies carried out by BSI demonstrate the benefits that could be derived from the Management Systems registration. Some of the benefits include:
Enhanced customer satisfaction through the establishment of optimal working practices
Cost savings through more effective usage of time and resources
Improved staff responsibility, commitment and motivation
Greater consistency and traceability of service
Improved customer satisfaction
Regulatory compliance
Improved internal operations
A systematic approach to the selection process of Suppliers and Supplier Management